How do I track my order?

By |2023-06-19T15:33:21+00:00June 19th, 2023|

Once your order has been dispatched, you will receive an email containing a waybill tracking number. You can then use this number to track the progress of your order.

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What is the process for cancelling an order?

By |2023-06-19T15:30:37+00:00June 19th, 2023|

To cancel an order, you need to do so online before the order is processed. If your order has already been processed, please contact us at info@ppmaudiovisual.co.za to request the cancellation and we will assist you further.

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Do you offer international shipping?

By |2023-06-19T15:29:07+00:00June 19th, 2023|

No, we currently do not offer international shipping. However, customers have the option to arrange their own couriers to collect the products from our warehouse located in Edenvale, Johannesburg.

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Can I change the shipping address after placing my order? If yes, how?

By |2023-06-19T15:28:31+00:00June 19th, 2023|

Yes, it is possible to change the shipping address after your order was placed. Please notify us as soon as possible by contacting our offices at +27 11 452 2803 or by sending an email to info@ppmaudiovisual.co.za with your request.

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Do you offer installation and support services?

By |2023-06-19T15:27:45+00:00June 19th, 2023|

Yes, we provide installation services for our products. The charges for installation will be quoted separately based on your specific requirements. Additionally, we offer technical support through email or telephone. If you need assistance or have any questions, feel free

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Do you offer any warranties or guarantees on the products?

By |2023-06-19T15:26:35+00:00June 19th, 2023|

Absolutely! We offer various warranties on our products, with durations ranging from 1 to 7 years depending on the product. This ensures that you have peace of mind and protection against any potential manufacturing defects.

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Can you provide customised audio-visual solutions for my business or organization?

By |2023-06-19T15:25:51+00:00June 19th, 2023|

Certainly! We specialise in providing tailor-made audio-visual solutions. To discuss your requirements and explore the options available, please get in touch with us at +27 11 452 2803 or send an email to info@ppmaudiovisual.co.za. Our dedicated sales representative will assist

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Can I leave a review for a product on your website?

By |2023-06-19T15:22:39+00:00June 19th, 2023|

A: Yes, however only registered customers who have purchased a product on the website can leave a review. Moreover, you can also leave a review for our company on Google.

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