Returns and refunds Policy
- Our return policy is valid for 7 days from delivery or collection.
- Once the 7 days has passed, we are unable to offer refunds or exchanges.
- Correctly supplied goods being returned will carry a 10% handling fee.
- Goods that are specially ordered, manufactured or on a clearance sale cannot be returned or refunded.
- To qualify for a refund or exchange, products must be in the original packaging, sealed, unused and in the same condition as it was delivered in.
- Shipping back correctly supplied goods to PPM Audio Visual’s offices at 6 Arklow Road, Founders Hill, Edenvale will be for the clients account.
- Goods returned will first be inspected and tested and if all is in order a refund will be processed within 5 Working days
- Goods damaged during the shipping process should be rejected with delivery or PPM Audio Visual must be notified within 7 days of delivery to arrange collection and replacement of the damaged goods.